Peace of mind
ABTA is the UK’s largest travel association, representing travel agents and tour operators and lead the travel industry in supporting high service standards, high health & safety practices, and promoting responsible tourism at home and abroad. Living with The Lions Sports Travel (LWTL) are members of ABTA – Member number: Y6520. As an ABTA member, LWTL is bound by the ABTA Code of Conduct, which governs areas such as accurate advertising, fair terms of trading, changes to bookings and managing customer complaints. As a member of ABTA, our clients can also be reassured to know that all package holidays are protected financially in the event of a company failure. This means that in the unlikely event that LWTL goes out of business, you’ll be able to continue your holiday as planned or get your money back. For more information about ABTA please see the following website: http://www.abta.com
ATOL is a financial protection scheme for holidaymakers managed by the Civil Aviation Authority (CAA). All travel companies selling air holiday packages and flights in the UK are required by law to hold a licence called an Air Travel Organiser’s Licence (ATOL), which is granted after the company has met the CAA’s licensing requirements. Each ATOL holder is issued with a unique ATOL number, which can be checked on the ATOL website. ATOL carries out checks on the tour operators and travel organisers it licenses, and requires them to contribute to a financial guarantee scheme called the Air Travel Trust (ATT). This scheme provides the funds to protect customers should a firm fail. In some cases a licence holder will also provide a bond, which is lodged with the ATT and provides additional funds. In the event of an ATOL holder’s failure, the ATOL Scheme ensures customers who paid and contracted with the ATOL holder for an air holiday package or a flight, do not lose the money paid over or are not stranded abroad.
YOUR FINANCIAL PROTECTION: When you buy an ATOL protected air holiday package from us you will receive a Confirmation Invoice confirming your arrangements and your protection under our Air Travel Organiser’s Licence. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking.
For more information about ATOL please see the following website: www.atol.org.uk
School Travel Forum (STF)
Living With The Lions Spots Travel are members of the School Travel Forum (STF) and in booking with us you can be secure in the knowledge that we:
- Understand and facilitate the needs of educational travel
- Have effective Safety Management Systems in place, specifically focused on travelling with young students
- Offer fair terms and condition and the best financial security
To ensure our health and safety standards are maintained our systems and procedures are fully audited annually by independent experts. STF membership is the benchmark for good school tour providers; consequently.
For more information on the School Travel Forum see www.schooltravelforum.com
WHY BOOK WITH LWTL
Once agreed, prices are guaranteed and we eliminate all exchange rate risk. Only airline prices (over 12 months away) or taxes may vary.
You can relax in the knowledge that your tour is in the hands of experienced staff who meticulously ensure that all elements of the tour run smoothly. Safety checks are carried out on all suppliers and assistance given with risk assessment.
Living With The Lions Sports Travel is fully ATOL bonded ensuring that all our air holiday packages are protected by the Civil Aviation Authority. ATOL protects you from losing your money or being stranded abroad.
We spend a great deal of time and effort selecting good quality suppliers to ensure your tour surpasses expectation. We do not cut corners and work closely with our ground agents all over the world to ensure that you are fully supported at all stages of the tour.
Your own Living With The Lions contact handles all aspects of your tour – initial meetings, quotations, presentations, operations and on-tour support. As a small team we can make quick decisions and pride ourselves on providing a fast & personalised response any queries you may have. We are willing to do things differently if you prefer and are happy to consider any new ideas.
Each of our team members has gained valuable experience at respected companies. Joanna at Gullivers for 8 years, Carrie with Bundu Bashers in South Africa for 10 years and then Edwin Doran for 3 yrs and John has been organising music tours overseas for the last 22 years. As a keen sportsman himself, our MD Patrick Arnold is actively involved in the schools department and loves to get involved at all levels of organisation and implementation.
Over the years we have built up long lasting relationships with our hosts and ground agents overseas. Their ability to arrange access to top class venues and meet ex-internationals, arrange competitive fixtures, organise musical concerts and provide the all-important local knowledge, makes them invaluable to the touring process. Their support, when faced with the unexpected, also gives you peace of mind knowing that you will be well looked after throughout the tour.
With each tour that we create, new ideas and experiences are added. We can include anything you like – from a basic weekend away through to elephant polo in front of the Taj Mahal. The service you receive from Living With The Lions is bespoke and tailored to your team. You chose your own tour merchandise, sightseeing experiences, music repertoire and standard of opponent. We ensure it all gels together and that every detail has been thought through.
GOT A QUESTION?
Do not hesitate to give us a call. Our expert team are happy to assist you.